I wanted to take a few minutes to thank you for all the help that you have offered us with the implementation of eSchedule along with the payroll module. You and your team have been a pleasure to work with.
As you knew from our first meeting our challenges were the scheduling of our part time staff, as well as payroll. Our Operations Manager had to physically call every part time employee or member to ask them if they would like to take the open shifts. This was time consuming and took time from other needed tasks. With eSchedule the part time employees and members can look and sign up for any shift that they want to work and we have to make no calls.
Our biggest issue as you know was calculating the payroll for over 50 employees, this process not only used large amounts of paper but it wasted almost 2 hours of the administrative assistants time every day. It also has taken any false or incorrect documentation of the time actually worked out of the equation. Since the implementation of eSchedule payroll module we have saved approximately $20,000 in the payroll budget. That is approximately 1.5%, I attribute this mainly to the inaccurate documentation of times on the paper forms.
In closing, I would again like to thank you and your staff for the assistance in implementing this program and the continued support services that you offer when the need for change arises. The dedication that you have to your product is unbelievable and I would highly recommend this software to any EMS or Fire agency that is looking for a solution in member reporting and scheduling.