You may request to cancel your subscription anytime after the 3rd month of service based on your initial service date. E-mail support@goeschedule.com with your request.

Upon receipt of your e-mail, in the event you are owed a prorated refund, we’ll request that you attend an Account Review meeting to discuss your concerns and reason for cancelling.

Our goal is to fully understand any issues while also identifying any potential resolutions. eSchedule will then attempt to rectify all issues within 30 days. After that time, if you’re still not satisfied, we will refund any pre-payment as of the original cancellation request date.

Refunds will be issued within 60 calendar days. If you elect to not participate in the Account Review, any owed refund will be forfeited.

Updated September 5, 2023