Managing Old Pending PTO Requests

eSchedule allows employees to submit PTO requests at any time. Once a PTO request is submitted, eSchedule reserves the number of requested hours in a “pending” status.

In the event where a PTO request is not approved or rejected by an Administrator and the date passes, eSchedule still reserves the necessary hours in the pending status.

In the rare case when this happens, there are two options to free up the available hours within the member’s PTO bank:

  1. A Time Clock Administrator will need to reject the old PTO request in order to free up the available PTO hours within the member’s PTO bank. This is done via Time Clock > PTO Report.
  2. The member can “cancel” the old PTO request via Time Clock > PTO Report.

Important: Be sure to adjust the search dates accordingly. For example, if the PTO request is from 6 months ago, you will need to adjust the “Start Date” field to go back the same period of time. Be sure to click the “Refresh” icon after updating the date(s).

Additional search/filter capabilities are available by clicking this icon: