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Working Wonders For Lawrence County EMS

Lawrence County, OH is home to one of EMS eSchedule’s customers—Lawrence County EMS (LCEMS). Their mission is to deliver high quality, comprehensive emergency medical service with excellence, compassion and professionalism. We’ve worked closely with them to develop a custom software solution that meets their needs.

In addition to basic customizations across the platform, our client Mac Yates and the team at EMS eSchedule have focused on adding a number of custom features that have taken the ambulance software to the next level.

Both the EMS and 911 divisions use our software.

  • Pay Period Adjustments
    Lawrence County’s different divisions run on different pay periods. Our software team designed a solution that allows them to adjust the pay period on-the-fly based on the division in which their processing payroll for.
  • Sick Time Accrual
    The company uses a unique accrual program. Their employees earn sick time over a specific period of time. Although our software doesn’t handle this by default, we were able to alter their program to handle this without a worry. This feature is now used bi-weekly on demand by the customer.
  • Attendance Reporting
    LCEMS has a zero tolerance attendance policy. Using a custom point system, employees are docked “points” depending on the severity of the tardiness or absentee instance. eSchedule’s reporting now handles this flawlessly. It also prompts a “reminder” to managers to trigger a counseling meeting when an employee’s points reach a certain level or if they’re a “no call / no show”.
  • Forms Manager
    This new feature is being used by many of our customers. It’s super popular and is saving time for road crews and managers alike. Essentially, the forms manager takes nearly any paper form and converts it to a digital form online. It works really well for ambulance gear/shift checks, maintenance checks, uniform requests and equipment checks.For LCEMS, we assisted them with building custom forms for their ambulance check sheets, medication inventory list and medication supply order forms.
  • Biometric Finger Scan – EMS Time Clock
    Plans are in the works to implement the biometric finger scan to LCEMS’ time clock. This new feature requires employees to scan their index finger in order to punch in or punch out, thus reducing the change of fraudulent or “buddy” punches.

Why Choose Our Software?

We understand there are many options for ambulance scheduling software on the market. Options include web-base software that is tailored specifically to the EMS/Fire/Ambulance industry as well as those that are generic.

As part of our sales process, potential customers ask us all the time what differentiates us from the rest of the pack. Based on this, we proudly offer you the top 10 reasons why you should choose EMS eSchedule!

  1. Our software is customizable to suit your specific agency’s needs
  2. Unlike other generic scheduling programs, our system has been specifically designed to work for EMS & Fire agencies
  3. EMS eSchedule is very versatile
  4. Mobile Friendly—access the application from your smartphone!
  5. Simple monthly fee—no hidden charges or contracts
  6. Our unwavering commitment to our customers
  7. Frequent no-charge software upgrades
  8. Our staff comes from an EMS background
  9. Customer service – As a small business, we’re a phone call or e-mail away. Expect a quick reply each and every time.
  10. History – We’ve been in business for nearly 10 years. We must be doing something right!